Legal notice

Last Updated: June 29, 2026

Website: www.luxetubsource.com

Owned and Operated by: Luxe Tub Source (herein referred to as "the Company," "we," "us," or "our").

1. Acceptance of Terms

By accessing, browsing, or purchasing from www.luxetubsource.com (the "Site"), you acknowledge that you have read, understood, and agree to be bound by this Legal Notice, along with our Terms of Service, Privacy Policy, and Shipping/Refund Policies. If you do not agree to these terms, please discontinue use of this Site immediately.

2. Professional Installation Required (Crucial Liability Waiver)

Luxe Tub Source sells premium hot tubs, whirlpool baths, wooden spas, and freestanding luxury tubs.

  • No Installation Services: The Company is strictly a product retailer. We do not provide installation, plumbing, or electrical services.

  • Certified Professionals Only: All products purchased from Luxe Tub Source must be installed by a licensed, bonded, and insured professional plumber and/or certified electrician in strict accordance with local building codes, national electrical codes, and the manufacturer’s specifications.

  • Assumption of Risk: Any self-installation or uncertified installation voids manufacturer warranties and completely releases Luxe Tub Source from any liability regarding property damage, personal injury, structural failure, or product malfunction.

3. Structural, Weight, and Site Suitability Disclaimer

Hot tubs and luxury bathtubs hold vast amounts of water and carry immense weight once filled and occupied (often exceeding several thousand pounds).

  • Load-Bearing Assessment: It is the sole responsibility of the buyer to confirm that the location chosen for product placement (including but not limited to decks, patios, residential flooring, and rooftops) can safely support the maximum filled weight of the unit plus occupants.

  • Property Damage: Luxe Tub Source shall not be held liable for any structural collapse, foundational sinking, sagging, patio/deck damage, or water leakage resulting from inadequate structural support or poor site preparation. We highly recommend consulting a structural engineer prior to placing heavy wooden or family-sized hot tubs on elevated structures.

4. Health and Safety Warning

The use of hot tubs, hydrotherapy spas, and whirlpool mechanisms carries inherent physical risks with hot water immersion.

  • Consult a Physician: Customers are advised to consult a licensed physician before using hydrotherapy products if they have any underlying health concerns, use specialized medical devices, or are taking prescription medications.

  • Temperature & Immersion Guidelines: Users must monitor water temperatures and limit soak times according to the safety thresholds detailed in the manufacturer's instruction manual to prevent overheating.

  • Supervision: Children must be closely supervised by an adult at all times around water-retaining units. Luxe Tub Source is not liable for accidents or injuries occurring on private or commercial properties where our products are installed.

5. Product Data, Dimensions, and Representation Accuracies

We strive to ensure that all information, images, pricing, and dimensions listed on our website are as accurate as possible.

  • Minor Variances: Because our catalog includes uniquely engineered units, including handcrafted wooden spas and premium acrylic tubs, slight variations in color finishes, textures, and exact measurements (within standard industry tolerances) may occur.

  • Typographical Errors: In the event that a product is mistakenly listed at an incorrect price or with incorrect specifications, Luxe Tub Source reserves the right to refuse or cancel any orders placed for the product listed inaccurately, regardless of whether the order has been confirmed and your credit card charged.

6. Limitation of Liability

To the maximum extent permitted by applicable law, Luxe Tub Source, its directors, officers, employees, or agents shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from the following:

  1. The use or inability to use our products or website.

  2. Property damage caused by water leakage, mold, or electrical failure.

  3. Personal injury resulting from the misuse of hydrotherapy features.

  4. Delivery delays handled by third-party freight carriers.

Our total liability to you for any claims arising out of your purchase shall not exceed the actual purchase price paid by you for the specific product giving rise to the dispute.

7. Intellectual Property Notice

All content featured on www.luxetubsource.com—including website copy, product names (e.g., The Aethelra Solis, The Zenith Portico), graphics, logos, images, blog articles, and structural design layouts—is the exclusive property of Luxe Tub Source or its manufacturing partners and is protected by United States and international copyright, trademark, and intellectual property laws. Unauthorized reproduction or distribution is strictly prohibited.

8. Governing Law and Jurisdiction

This Legal Notice and all interactions with this website shall be governed by, and construed in accordance with, the laws of the jurisdiction in the state of North Carolina, without regard to its conflict of law principles. Any legal action or proceeding relating to your access to or use of the Site or products shall be instituted exclusively in the state or federal courts of North Carolina.

9. Contact Information

For any legal inquiries, clarification on warranties, or questions regarding our liability disclaimers, please contact our administrative team directly:

  • Phone: (833) 624-0500

  • Email: support@luxetubsource.com

  • Business Hours: Monday – Friday, 9:00 AM – 5:00 PM EST